FAQ

Shopping with isabelromance

Is shopping with isabelromance safe?

How do I receive assistance with my order?

Payments

What payment options do I have with isabelromance?

Will I be charged for customs, taxes, VATs, or other extra fees?

What currency does isabelromance sell in?

How to pay with a credit card:

Shipping

What countries does isabelromance ship to and how long will arrive?

How do I track my order's progress?

Refunds and Returns

How do I receive my refund?

What if my order is damaged or defective?

Unsubscribing from isabelromance

How do I stop receiving emails from isabelromance?

How do I delete my isabelromance account?

Contact us

Our customers' satisfaction is always our first priority. If you have any questions, suggestions or concerns, please contact us by clicking  "Contact seller"  in your order account with submitting the ticket, we will reply to you within 24 hours. Or you can contact our online help directly.